Appointment Guidelines
Appointment Guidelines
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APPOINTMENTS AVAILABLE
PREPARING FOR YOUR APPOINTMENT
All signer(s) must be physically present with their valid and current form of identification (CA Driver’s License or U.S. Passport/U.S. Passport Card are most common; see below for additional information). Photocopies/pictures/scans of identification are not acceptable.
In order for any notary act to be carried out, the CA Secretary of State requires that all signer(s) must be able to actively and openly communicate with the Notary Signing Agent. Translators/translations are not allowed. Dot and Dash Mobile Notary does not offer translation services and only speaks English. Additionally, all signers must be able to sign their name under their own power and communicate with the Notary. Signer(s) must be able to convey that he/she/they are aware of what they’re signing under their own volition. If the signer has any mental capacity issues, Dot And Dash Mobile Notary reserves the right to refuse service, especially in cases where it appears that the client will not remember or recognize the events that took place during the notary meeting.
Please ensure to print all documents that require notarized signatures in their entirety and have the documents out and ready for cursory review. Documents may not be missing pages and must be filled out completely before the scheduled appointment (excluding the signature portion).
If signer(s) have any legal questions regarding the document(s) that will be signed, please reach out to a legal professional prior to our appointment. CA Notaries Publics may not provide any legal advice.
The cost for service is $15 per notarized signature excluding travel. All quotes are based on a cash price. Zelle, cash and debit/credit cards are accepted payment methods. Checks are not accepted.
If you do not see the agreed upon time slot available on on the Calendly page, place the agreed upon time in the notes section of the appointment request.
Cancellation/Non-Completion: In the event that Dot and Dash Mobile Notary arrives to the appointment and is unable to notarize the signature(s) due to no fault of their own, the travel fee plus $50 will still be due. The cancellation/Non-Completion policy applies to, but is not limited to, situations where signers may be unclear what they are signing, unable to effectively communicate with the Notary, or the signer appears to be signing documents against their will.
Client(s) must cancel within two (2) hours of the scheduled appointment time, otherwise the travel fee is due.
Wait Fee: Dot and Dash Mobile Notary offers a ten (10) minute grace period from the agreed upon meeting time, after which clients will incur a fee of $2 per minute for the first hour, and $4 per minute thereafter.
Requesting additional notarizations during the scheduled appointment may result in an Expedited Service Adjustment. Service fees will vary and requests are handled on a case by case basis.
For standard notarizations, at minimum, the following documentation must be presented by each signer in person, and issued within the last 5 years:
Tier I Identification
CA Driver's License or Non-Driver CA Identification Card
U.S. Passport or U.S. Passport Card
Inmate I.D. Card issued by the California Department of Corrections
The identification options listed below in Tier II must be current or issued within the last 5 years in order to be acceptable to perform any notarial act. I.D. options listed below with an asterisk (*) must also contain a photograph, physical description, serial number, and signature of the bearer/signer per the CA Secretary of State regulations.
Tier II Identification
Driver's License issued by an appropriate public agency from Canada or Mexico*
Driver’s License or official Non-Driver's Identification Card issued by a U.S. state other than California.* Note: Driver's License from Guam, Washington D.C. and Puerto Rico or other U.S. Territories are not acceptable forms of identification per the California Secretary of State.
A U.S. Military I.D.*
A valid foreign passport from the applicant’s country of citizenship*
An employee ID issued by an agency or office of the state of California or a California city, county, or city and county*
An identification card issued by a federally-recognized tribal government*
A valid consular identification document issued by a consulate from the applicant’s country of citizenship that meets specific requirements. California Notaries may accept I.D. cards issued by foreign consulates as proof of a signer's identity, but there are some restrictions. Note that "Matricula Consular" I.D. issued by the Mexican Consulates do not meet these requirements and cannot be accepted as satisfactory evidence of a signer's identity in California.
In the event a Signer is unable to present valid identification, the oath or affirmation of one or two credible witnesses may be utilized. More information related to the credible witness procedure maybe found here.
Refund Policy
Refund Policy
Receiving Agencies make the final determination if documents with notarized signatures are accepted. Dot and Dash Mobile Notary is not responsible if an Receiving Agency does not accept notarized signature documents and refunds will not be issued. Clients that require signatures to be notarized again will be charged at the going rate of $15 per notarized signature plus the travel fee.
Sign. Stamp. Deliver.
Sign. Stamp. Deliver.
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